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SirsiDynix Customer Raves & Reviews


"We haven't gone live yet BUT I showed [the most recent Symphony release] to my circulation department heads and they LOVED it. The fact that you can do almost everything from the checkout screen is fabulous! The right-clicking, the birth date in the display user list, sorting holds... They were thrilled and so was I. The other thing I wanted to say is that the fixes and enhancements weren't overwhelming in number or complexity which is a good thing. We always wait and combine releases due to our size and we train everyone or at least present the changes to every staff member, so this was a perfect amount of information. Thank you, thank you, thank you. Keep up the good work."

   - Carol Dawe, Consortium Manager

     Library Integrated Network Consortium



"Your service never fails to impress, and surpass our expectations... and please do quote me to that effect!"

   - Vaughn Stamper

     Hickory Public Library



"I have found [the SirsiDynix SaaS team] and Client Care to be very supportive and responsive. Each person seems to go to the limit to help me. I really appreciate that."

   - Pat Fowler

     Texas State Library & Archives Commission



"SirsiDynix tech support is the number one reason we have been a Horizon customer for 17 years. We are planning next year to move up to Symphony. We like its many features but, quite honestly, we are staying with SirsiDynix because of the outstanding technical support from such individuals as John Gillespie, Val Gunnel, Reese Able, Alison Felt, and many others."

   - Gary Shimek

     Milwaukee School of Engineering



"We have been live on Symphony for about two weeks and so far everyone loves it! SUCH an improvement over what we were working with. And EVERYONE that I have worked with at SirsiDynix has been spectacularly helpful and accommodating. I can't believe how responsive everyone is. I'm not used to this at all!"

   - Elana Arens

     Lake Central School Corporation



"We have used [the SirsiDynix] API for so many things — could not live without it. Definitely worth the investment in the training and one of the reasons we chose to remain with Sirsi"

   - Cath Parr

     Christchurch City Libraries (New Zealand)

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