SirsiDynix Customer Support

We'll always be here when you need us!

Our excellent customer support team at SirsiDynix works daily with customers worldwide to ensure questions are answered and systems are fully functional.

At SirsiDynix Customer Support, we strive to provide both support and service. Our team of world-class support specialists is continually trained on technology updates and current issues affecting libraries today so that we’ll be prepared to help you.

Included in your SirsiDynix standard maintenance package, you will receive:

  • Customer support by our team of SirsiDynix support specialists via Web, e-mail, and telephone
  • 24/7 critical support for application, database, or system outages
  • Access to our extensive, self-serve Customer Support Center website

In addition, the new SirsiDynix Customer Support Center provides access to the SirsiDynix knowledge base of documentation, tips, solutions, and collaborative content.