SirsiDynix Customer Support

We'll always be here when you need us!

Our excellent customer support team at SirsiDynix works with customers worldwide daily to ensure questions are answered and systems are fully functional. At SirsiDynix Customer Support, we strive to provide both support and service. Our team of world-class support specialists are continually trained on technology updates and current issues affecting libraries today so we’ll be prepared to help you. Included in your SirsiDynix standard maintenance package, you will receive:

  • Customer support delivered by our team of SirsiDynix support specialists via Web, e-mail and telephone
  • 24-7 critical support for application, database or system outages
  • Access to our extensive, self-serve Customer Support Center website

In addition, the new SirsiDynix Customer Support Center provides access to the SirsiDynix knowledge base of documentation, tips, solutions and collaborative content.