SirsiDynix Voice Automation brings your library increased patron support and enhanced communication.
For incoming calls, Voice Automation can provide a full range of general and user-specific information, as well as perform user account actions directly. Patrons can be reminded of checked out materials, get a list of overdue materials, update their PIN, and more.
For outgoing calls, save staff time by automating notices on late fees, overdue materials, hold items, or other information. By reducing postage and paper notification costs, Voice Automation can also save your library money.