Just as collection development has been essential to fulfilling the library’s core mission, reference development has emerged as critically important to maintaining the library’s visibility and value to its community and patrons.

As patrons attempt navigate today’s information maelstrom with ever more diverse devices and expectations, Altarama provides libraries with software tools and consulting critical to improving and extending traditional reference service delivery, and the means to develop and deliver new services to meet those surging expectations.

With tools for better reference request management, statistics capture, community/campus outreach, collaboration support and more, libraries and librarians become more visible, relevant and valuable to their patrons and clients.