Blog

The information you need to make complex decisions, further your career, and market your library.

Blog | 24 May 2013

We’re pleased to announce the release of Service Pack 1 for Horizon 7.5.2. Service Pack 1 features enhancements and fixes our Horizon libraries have identified as especially important; each enhancement or fix was designed to make work easier for...

Blog | 26 April 2013

In springtime, our yards get much needed attention before the growing season commences. We prune vines, trees, and hedges and get rid of pesky dandelions and morning glory or bindweed. These growing organisms need that annual attention to...

Blog | 18 April 2013

We’re excited to announce the release of Service Pack 3 for Symphony 3.4.1. Service Pack 3 is a major step forward for Symphony; it comprises over 100 new features and enhancements, 15 customer-inspired enhancements, and many bug fixes. If you’ve...

Blog | 16 November 2012
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Blog | 13 November 2012

Of the three main methods used for creating cases: email, telephone, and online using the SirsiDynix Support Center (SDSC), one is decidedly best for almost all cases. That method is online using SDSC case management. Here are three key reasons...

Blog | 2 October 2012

In addition to the traditional “checkout” function, it is likely that your library has had discussions about whether or not you should offer patrons the option to purchase library materials. I’d like to offer a few thoughts on that topic.

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Blog | 28 September 2012


A Known Issue Tracker (KIT), one of the most highly anticipated features for the SirsiDynix Support Center (SDSC), is now available. KIT simplifies searching for known issues and provides up-to-the-minute information about these issues....

Blog | 10 September 2012

By now, many of you may have heard that SirsiDynix is developing a program designed to help libraries increase awareness of their user-facing products. This would include products like BookMyne, Social Library, eResource Central and others.

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Blog | 23 August 2012

After seeing the recent improvements to the SirsiDynix Support Center (SDSC) and our request for more ideas about how to make it even better, Tim took us up on the offer and sent us an email stating, "I'm taking you up on your word about...

Blog | 21 August 2012

The SirsiDynix Support Center (SDSC) is one of them.

Many of the improvements you see in the SDSC come as results of customer suggestions.

Phone Numbers on Case Display

On August 9, Ginger used the SDSC feedback tool to say...

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