Blog

The information you need to make complex decisions, further your career, and market your library.

Blog | 13 November 2012

Of the three main methods used for creating cases: email, telephone, and online using the SirsiDynix Support Center (SDSC), one is decidedly best for almost all cases. That method is online using SDSC case management. Here are three key reasons...

Blog | 2 October 2012

In addition to the traditional “checkout” function, it is likely that your library has had discussions about whether or not you should offer patrons the option to purchase library materials. I’d like to offer a few thoughts on that topic.

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Blog | 28 September 2012


A Known Issue Tracker (KIT), one of the most highly anticipated features for the SirsiDynix Support Center (SDSC), is now available. KIT simplifies searching for known issues and provides up-to-the-minute information about these issues....

Blog | 10 September 2012

By now, many of you may have heard that SirsiDynix is developing a program designed to help libraries increase awareness of their user-facing products. This would include products like BookMyne, Social Library, eResource Central and others.

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Blog | 23 August 2012

After seeing the recent improvements to the SirsiDynix Support Center (SDSC) and our request for more ideas about how to make it even better, Tim took us up on the offer and sent us an email stating, "I'm taking you up on your word about...

Blog | 21 August 2012

The SirsiDynix Support Center (SDSC) is one of them.

Many of the improvements you see in the SDSC come as results of customer suggestions.

Phone Numbers on Case Display

On August 9, Ginger used the SDSC feedback tool to say...

Blog | 2 August 2012

Right now, we’re in the middle of beta testing some of our new products, and it’s a little nerve-wracking for us to show off what we’ve done to people outside the company for the first time. We’re currently testing Symphony 3.4.1 Service Pack 2,...

Blog | 26 July 2012

In a recent Pew survey of 3000 adults, over 62% of those surveyed didn’t know whether or not their local library offered e-books! Libraries face an ever-increasing challenge of making the public aware of the incredible breadth of materials,...

Blog | 23 July 2012

 is the next big thing in the library arena since AACR2, Format Integration, OpenURL, Federated Searching, and Discovery frontends.  FRBR is actually part of that Fab Five but has always taken a back row seat until RDA came about and is now being...

Blog | 20 July 2012

That is the question on the recently launched SirsiDynix Satisfaction survey being e-mailed to Library Directors beginning this month. It’s just one question, but your answer to that one question is a good measure of how well SirsiDynix is...

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