Platinum Services Packages

With SirsiDynix Platinum or Platinum Premier Services, your library can optimize its system throughout the year with tailored consulting, training, and support. As a Platinum member, you’ll receive additional training opportunities for staff, expert guidance from our experienced consulting team, and priority support for any problems you have. And with a discount off all future services, you’ll have the resources you need to run your library at its best.

Features: 
Platinum ServicesPlatinum Premier Services
  • 10% off all future services
  • 6 consulting hours per year
  • SureSailing quarterly calls
  • Enterprise Q&A
  • Unlimited access to self-paced eLearning classes for 20 users
  • 3 instructor-led online courses per year
  • 24/5 coverage for any level of support, with a Platinum-only phone line for priority calls
  • 20% off all future services
  • 20 consulting hours per year
  • SureSailing monthly calls
  • Enterprise Q&A
  • Unlimited access to self-paced eLearning classes for 50 users
  • 5 instructor-led online courses per year
  • Developer Subscription*
  • Web Services Software Development Kit (SDK)
  • 24/5 coverage for any level of support, with a Platinum-only phone line for priority calls
*For Horizon customers, the Developer Subscription includes an SQL Subscription, with unlimited SQL classes, a Web Services SDK workshop, and a 4-day advanced SQL training. For Symphony customers, the Developer Subscription includes an API Subscription, with unlimited API classes, a Web Services SDK workshop, and a 4-day API workshop.