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The City of Mississauga signed a 10-year agreement with SirsiDynix, selecting the SirsiDynix Symphony® integrated library system and the SirsiDynix Enterprise® discovery tool as the solutions of choice for the Mississauga Library System. Following a stringent procurement process, SirsiDynix’s library products and services emerged as the best fit for Mississauga Library System to fulfill its goals to provide a state-of-the-art solution built on the latest technology to streamline operations while providing an intuitive and sophisticated user experience...
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SirsiDynix is entering the final stages of development for SirsiDynix Project eResource Central, a next generation electronic resource management solution for libraries, originally announced at the 2011 North American user group meeting. eResource Central bridges the gap between content providers and users, enabling libraries to manage and deliver e-resources seamlessly and cost-effectively while also handling traditional collections with proven solutions used today by more than 3,600 libraries worldwide. Initial release to select partner libraries is scheduled for Q2 of this year.
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Access to various tabs in the SirsiDynix Support Center (a.k.a. SDSC or Support Center) is controlled by profiles. To change what tabs a Support Center user sees, simply requires changing that user’s profile.
For now, this must be done by SirsiDynix Customer Support or LRMs. When Support Center User Management is available, authorized individuals at libraries will be able to do this themselves.
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Both the Customer and API Wikis have been moved from the old Client Care Website to the SirsiDynix Support Center. We encourage you to take advantage of these tools to glean wisdom from your counterparts around that world. Please, don’t be shy – if you have wisdom to share, feel free to contribute!
The Customer Wiki is accessible via a link on the Support Center homepage. The API Wiki is only available via a link on the API tab to those with API access.
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A Q&A with SirsiDynix knowledge base analyst Reed Farnsworth, answering some of your latest and deepest SirsiDynix Support Center questions. We take requests — feel free to email us!
Question: What are Answers?
Answer: Questions and Answers on the SirsiDynix Support Center (SDSC) are like the Forums found in the old Client Care Website.
Question: Why not change the Question tab name to Forums?
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