Legal & Privacy Terms

ATTENTION: Please read these terms carefully before using this website (the “Site”). Using this website indicates that you accept these terms (“Terms”). If you do not accept these Terms, do not use this Site. Violators of the Terms will be prosecuted to the maximum extent possible. Sirsi Corporation and its affiliated companies (“SirsiDynix”) takes the privacy of our customers very seriously and wants you to feel comfortable whenever you visit our websites. For more information please visit SirsiDynix's Privacy Policy. Any software that is available from SirsiDynix through any form of delivery ("Software") is the copyrighted work of SirsiDynix and/or its licensors. Use of the Software is governed by the terms of the end user agreement that accompanies or is included with the Software ("End User Agreement"). Any reproduction or redistribution of the Software not in accordance with the End User Agreement is expressly prohibited by law, and may result in severe civil and criminal penalties. 

User Submissions

Any material, information or other communication you transmit to this Site will be considered non-confidential and non-proprietary communications. SirsiDynix will have no obligations with respect to the communications. SirsiDynix and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the communications and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from transmitting to this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

Use of Services and Materials

COPYING OR REPRODUCTION OF SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED EXCEPT TO ANY EXTENT ALLOWED BY A RELEVANT LICENSE AGREEMENT. Software users agree to adhere to all limitations on dissemination, use and reproduction of any Materials that you download or access from SirsiDynix. Software users agree to use the SirsiDynix products only for purposes that are permitted by the Terms and any applicable law, regulation, or generally accepted practices or guidelines in any applicable jurisdiction (including any laws regarding the export of data or software to and from the United States or other applicable countries).


The Software and any other Materials, and their selection and arrangement, are protected by copyright, trademark, trade dress, patent, trade secret, unfair competition, and other intellectual and proprietary rights. Except as expressly provided in the relevant End User Agreement, SirsiDynix and its suppliers do not grant any further express or implied rights to use the Software. The trademarks, logos and service marks (collectively the “Marks”) displayed on this Site and in the Software are the property of SirsiDynix or third parties. You are not permitted to use the Marks without the prior consent of SirsiDynix or the third party that may own the Marks.

Use of Software

You shall not use, download or install any Software that is accompanied by or includes a End User Agreement unless you agree to the terms of such End User Agreement. Unless the accompanying End User Agreement expressly allows otherwise, any copying or redistribution of the Software is prohibited, including any copying or redistribution of the Software to any other server or location, redistribution or use on a service bureau basis. If there is any conflict between these Terms and the End User Agreement provided with such Software, the End User Agreement shall take precedence in relation to that Software. 


Permission to use Documents (such as white papers, press releases, datasheets and FAQs) from this server ("Server") must be obtained first by sending a request to SirsiDynix. 

Legal Disclaimers

The information on this service is provided "as is" with all faults and without warranty of any kind, expressed or implied, including those of merchantability and fitness for a particular purpose, or arising from a course of dealing, usage or trade practice. SirsiDynix makes no warranties or representations regarding the accuracy or completeness of the information. Any information about competitive products is not to be used or distributed where prohibited by law.

Restricted Rights Legend

Any Software downloaded from this Server for or on behalf of the United States of America, its agencies and/or instrumentalities ("U.S. Government"), is provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. SirsiDynix and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on this Server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. SirsiDynix and its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. The documents and related graphics published on this Server may include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. SirsiDynix and/or its respective suppliers may make improvements and changes in the product(s) or the program(s) described herein at any time. 

Links to Third Party Sites

Some of the links available on this site will let you leave SirsiDynix 's site. The linked sites are not under the control of SirsiDynix and SirsiDynix is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Such third party sites are governed by their own terms and data privacy policies, not those of SirsiDynix. SirsiDynix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SirsiDynix of the site.

International Users

The Software and Services are controlled, operated and administered by SirsiDynix from its offices in the United States of America. SirsiDynix makes no representation that the SirsiDynix products are appropriate or available for use at locations outside the United States. Access to the SirsiDynix products from jurisdictions where the SirsiDynix products are illegal is prohibited. SirsiDynix reserves the right to block access to SirsiDynix products by certain international users. If you access the Site from a location outside the United States, you are responsible for compliance with all local Laws.

Limitation of Liability

In no event shall SirsiDynix, its officers, directors, employees, partners or suppliers be liable to you or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or if SirsiDynix has been advised of the possibility of such damages, or based on any theory of liability, including without limitation breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the Site. Nothing in the terms shall limit or exclude SirsiDynix’s liability for gross negligence or intentional misconduct of SirsiDynix or its employees, or for death or personal injury. SirsiDynix’s aggregate liability and that of its affiliates and suppliers under or in connection with these Terms and this Site shall be limited to One Thousand United States Dollars ($1,000). This limitation will apply even if SirsiDynix has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law in your jurisdiction. Some jurisdictions prohibit the exclusion or limitation of liability for incidental, consequential or punitive damages. Accordingly, the limitations and exclusions set forth above may not apply to you.

Notification of Copyright Infringement

SirsiDynix respects the Intellectual Property Rights of others and expects its users to do the same. SirsiDynix will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”) and its response to such notices may include removing or disabling access to the allegedly infringing content.

Export Control Laws

You acknowledge and agree that SirsiDynix products are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, reexport, or transfer SirsiDynix products or technology, either directly or indirectly, to any country in violation of such laws and regulations.

Resolution of Disputes

All matters relating to your access to, or use of, the Services or Materials shall be governed by the Laws of the State of Utah, United States of America without regard to conflict of laws principles thereof. You agree that any claim or dispute you may have against SirsiDynix must be resolved by a court located in Utah County, Utah, United States of America except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located in Utah County, Utah, United States of America for the purpose of litigating such claims or disputes. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. All claims you bring against SirsiDynix must be resolved in accordance with this section. All claims filed or brought contrary to this section shall be considered improperly filed. Should you file a claim contrary to this section, SirsiDynix may recover attorneys’ fees and costs, provided that SirsiDynix has notified you in writing of the improperly filed claim and you have failed to properly withdraw the claim. Notwithstanding the foregoing, in the event of your or others’ unauthorized access to or use of the Services or Materials in violation of the Terms you agree that SirsiDynix shall be entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. Any rights not expressly granted herein are reserved.



Effective date of April 23, 2004 This page was last updated June 15, 2010 Sirsi Corporation, dba SirsiDynix ("SirsiDynix") is committed to protecting your privacy. We recognize your need for protection of any personally identifiable information ("Personal Information") shared with us. SirsiDynix has developed the following Privacy Policy in order to inform you of the care that we place on the protection, management and use of your Personal Information. This Privacy Policy Notice covers the foundation principles of fair information: Awareness, Choice, Notice, Accuracy & Access, Security, Data Integrity, Enforcement, and Oversight. Personal Information includes information that identifies an individual or institution; for example, a person's name, institution name, mail address, telephone number, e-mail address, or other such information used for contacting or identifying the individual or institution. In order for SirsiDynix to provide the services or products that you order, Personal Information may be required to fulfill your request. The information you provide to SirsiDynix will be protected in all reasonable means from disclosure to outside parties. SirsiDynix appreciates your trust and provides this privacy policy regarding our practices for managing information. SirsiDynix also has a separate privacy statement that applies to certain personal data that SirsiDynix receives in the United States from the European Union and Switzerland, called the Safe Harbor Privacy Statement.


We will ask the individual or institution ("Client") when we need Personal Information. Under most circumstances when SirsiDynix requests Personal Information the Client is registering for conferences, surveys, ordering e-mail news or information, joining limited-access sites (such as forum or list servers), signing up for an event or training, or when purchasing and/or registering SirsiDynix products. Personal Information collected by SirsiDynix is often limited to e-mail address, language, country or location, but may include other information when needed to provide a service or product Client requested. Examples of when Personal Information is requested: SirsiDynix may collect information about Client's computer hardware and software, if it was not supplied by SirsiDynix. This information may include: Client IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of SirsiDynix. If a Client has selected a service or product that requires payment, we will request Personal Information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number. SirsiDynix also collects information about which pages our Clients visit within SirsiDynix. This site visitation data is never linked with Personal Information, except with the user's consent as described below. You can visit most pages on our site without providing any Personal Information. However, as noted in the examples above, sometimes we do need information to provide the services you request and realize you want the information you provide to SirsiDynix to be protected. SirsiDynix appreciates your trust and offers this privacy statement to inform you of our practices for managing information. Please read the complete SirsiDynix privacy statement herein, and if you choose to provide us with Personal Information, you are accepting the practices described in this Privacy Policy Notice. Personal Information About Personal Information: Personal Information will not be sold, leased, or otherwise distributed or disclosed to outside parties unless required by law. All individual information is considered confidential. Personal Information will not be collected, sold, leased, or otherwise distributed or disclosed for commercial purposes. Personal Information will not be collected, sold, leased or otherwise distributed or disclosed without notice being given to the individual. At that time, the individual can request the Personal Information not be shared. Personal Information will not be knowingly collected by SirsiDynix from children. What information is collected without Client Registration: The domain name (e.g. of the visitor. The IP address of the computer or Internet provider. The date/time you accessed the site. How the collected information is used: Measuring traffic flow and volume. Diagnosing server problems. Determining which parts of the site users are visiting. Delivering services, for example press releases, events information, training or software, which Client requested or purchased. To notify our users of product upgrades, special offers, updated information and other services. To allow Client access to limited-entry Websites. The collected information does not identify individual visitors, unless the individual elects to provide SirsiDynix Personal Information. IP addresses are not linked to any personal identifiers. Statistical information is used only in aggregate (sum total) anonymous form. SirsiDynix uses this data for research purposes only and we may use this information in aggregate anonymous form to create statistical information. In some cases, with Client approval, we will combine site-visitation data with Personal Information in order to provide the Client with personalized content. If Client declines permission, we will not provide Client the personalized service and will not merge Client Personal Information with site-visitation data. Disclosure of Personal Information No attempt is made to identify individual users unless illegal behavior is suspected. Network traffic is monitored to identify unauthorized attempts to upload or change information, or otherwise cause damage to the SirsiDynix's web services. Personal Information may be disclosed when required to do so by law, or in the good-faith belief that such action is necessary when: It is believed that disclosing the information is necessary to identify, contact or bring legal action against someone who may be violating SirsiDynix's Privacy Policy or to protect and defend the rights or property of SirsiDynix and its Web site(s). To act in urgent circumstances to protect the personal safety of SirsiDynix employees, users of SirsiDynix products or services, or members of the public or when someone may be causing injury to or interfering with SirsiDynix's rights or property, other users, or anyone else who could be harmed by such activities. To conform to the edicts of the law or comply with legal process served on SirsiDynix. SirsiDynix may occasionally hire or use other parties to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering Client questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Third-party Information SirsiDynix's Privacy Policy only addresses the use and disclosure of information SirsiDynix collects from a Client. Any personally identifiable information disclosed to a third party, such as other users or advertisers, is subject to that party's Privacy Policy. Disclosure of personally identifiable information to third parties, such as other users or advertisers, in general or in chat areas or bulletin boards may result in that information being collected by others and may result in unsolicited messages from others. SirsiDynix encourages the individual to ask questions and read the third party's Privacy Policy before disclosing personally identifiable information to others. Cookies Cookies are temporary files used to store and sometimes track information about a visit to the site, such as an individual's progress, the number of entries in promotions or contests. Cookies also allow access to certain functions, such as the online catalog and electronic resources. SirsiDynix may use cookies to collect information on which newsletter links are clicked by Clients. This information is used to ensure we are sending information Clients want to read. However, it is collected in aggregate form and never linked with the Clients Personal Information. Cookies do not store any Personal Information, such as e-mail address or individual passwords. Cookies cannot: Read other data off an individual's hard drive. Pass on a virus. Read cookies created by other sites. Temporary cookies files are automatically deleted when you close your browser. Cookies can be "turned off" or disabled by changing the proper setting in your browser. Changing the browser setting will disable all cookies delivered to your browser not just the ones delivered by SirsiDynix, however Client will not experience a personalized visit nor will Client be able to subscribe to the service offerings on the site. iBistro/iLink will not operate properly when cookies have been disabled. Registration Registration allows an individual to take advantage of some features of SirsiDynix's software, utilize SirsiDynix services and allows SirsiDynix to communicate with you. Registration will require you to provide various types of information such as your full name, institution name, address, e-mail address, ZIP code, a user name, and password. Optional information is marked as such. Providing additional, optional information helps SirsiDynix make its Web site more valuable to the individual. Whenever an individual provides SirsiDynix with Personal Information, SirsiDynix will make every effort to provide a link to SirsiDynix's Privacy Policy. Participation in some promotions may not be possible if an individual chooses not to share Personal Information. SirsiDynix occasionally allows other parties to offer our registered clients information about their products and services. If Client does not want to receive these offers, Client should check the appropriate box. SirsiDynix may send out periodic e-mails informing the Client of services or security issues related to a product or service the Client requested or licensed. Client will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service the Client selected during registration. Links SirsiDynix's Web site contains links to other sites. SirsiDynix is not responsible for the accuracy, currency, and content of any other sites to which SirsiDynix provides hyperlinks or access. SirsiDynix is not responsible for the privacy practices of other sites. SirsiDynix cannot be responsible for an individual's privacy when a patron discloses information to outside web sites. SirsiDynix encourages its Clients to be aware when they leave SirsiDynix's site(s), to read the privacy statements of each and every web site that collects personally identifiable information. It is the individual's responsibility to protect their Personal Information, including user name and password information. SirsiDynix's Privacy Policy applies solely to information collected by this Web site or SirsiDynix. Security Credit card transactions (purchases, etc.) placed on SirsiDynix's site(s) are protected using industry-standard technology to safeguard the confidentiality of the individual information. This technology includes use of firewalls, secure socket layers (SSL), and/or encryption. In confirming order statuses, only the last four or five digits of the individual's credit card number is revealed. In order to further protect individual information, always log out and close the browser when finished using a shared or public computer. SirsiDynix takes reasonable steps to prevent the introduction of viruses, worms, or other destructive materials. SirsiDynix cannot guarantee or warrant that materials downloaded from SirsiDynix do not contain viruses, worms, or other destructive materials. SirsiDynix is not liable for any damages or harm attributable to such materials. Usage of materials available via download from SirsiDynix is solely at the Client's own risk. No security system is impenetrable. SirsiDynix cannot guarantee the absolute security of its database. SirsiDynix cannot guarantee that the information supplied by the Client will not be intercepted while being transmitted to SirsiDynix over the Internet. Opt-Out Features Your information can be reviewed and changed by contacting Client Care. You may discontinue receiving some of the communications from SirsiDynix, such as e-mail newsletters announcing new features, contests, and new content, by sending an e-mail to You may contact SirsiDynix to opt out of some features and communications by postal mail to: Legal Department 400 West Dynix Drive Provo, Utah 84604 An individual can decline to provide SirsiDynix with Personal Information. Please note, in some cases, this will limit your interaction with SirsiDynix. Policy General This Privacy Policy is incorporated into and subject to the terms of SirsiDynix's license agreement and SirsiDynix's support services agreement. SirsiDynix adheres to the American Library Association's Code of Ethics. Reference on this Web site to any specific commercial product, process, service, manufacturer, or company does not constitute endorsement or recommendation by SirsiDynix. Client information will be stored and processed in the United States. SirsiDynix abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. SirsiDynix attempts to abide by all applicable privacy statutes and regulations.

Notification of Changes
If SirsiDynix decides to change its Privacy Policy, these changes will be posted to SirsiDynix's Web site in the location you found this current policy. Patrons will be notified via e-mail so users are always aware of information collected, how it's used, and under what circumstances, if any, the information is disclosed. Patrons have the ability to opt out of receiving communications from SirsiDynix by editing their account or sending an e-mail to

Enforcement of this Privacy Statement
If Client has questions regarding this statement; Client should first contact SirsiDynix by e-mail at Should you not receive acknowledgement of your inquiry or Client inquiry has not been satisfactorily addressed, Client should then contact the privacy administrator in the Legal Department.

Contact Information SirsiDynix welcomes Client comments regarding this privacy policy, please contact us by e-mail at: or postal mail at: SirsiDynix Legal Department 400 West Dynix Drive Provo, Utah 84604


This Statement describes how SirsiDynix collects and uses certain personally identifiable information that it receives in the United States from the European Union and Switzerland ("EU and Swiss Personal Data"). In particular, SirsiDynix recognizes that the European Union and Switzerland have established strict protections regarding the handling of EU and Swiss Personal Data, and SirsiDynix therefore has elected to adhere to the US-EU Safe Harbor Privacy Principles and US-Switzerland Safe Harbor Privacy Principles (together, the "Safe Harbors") with respect to such EU and Swiss Personal Data that it receives in the United States. For further background and information about the Safe Harbors, and to see SirsiDynix’s representation on the Safe Harbor List, please refer to the U.S. Department of Commerce's website at

Categories of Individual Data Subjects
In general, SirsiDynix may obtain EU and Swiss Personal Data in the United States about several different types of individuals, including (i) website visitors, and (ii) clients, suppliers, and business partners, and (iii) SirsiDynix's own employees. SirsiDynix's practices with respect to each of these types of individual data subjects are described below.

Website Visitors
SirsiDynix generally collects, uses, and discloses information about website visitors located in the EU or Switzerland in accordance with the Website Privacy Policy at

Clients, Suppliers, and Business Partners
SirsiDynix may obtain various types of EU and Swiss Personal Data about patrons of our clients, suppliers, and business partners. Such data may include contact information (names, titles, addresses, phone and fax numbers, and e-mail addresses); information about products and services ordered or provided; financial and payment information; user ID, passwords, and information collected through Internet-based and e-commerce activities, and other transaction-related data. SirsiDynix may use these types of EU and Swiss Personal Data for business purposes, including to deliver or provide products or services; to trouble-shoot server problems, to establish or maintain client and business relationships; to provide access to Internet-based and e-commerce activities; to perform accounting functions; and to conduct other activities as necessary or appropriate in connection with the servicing and development of the business relationship. Patrons, employees and agents of our clients, business partners, and suppliers may contact us if any of their EU and Swiss Personal Data changes, or if they would like to access and correct EU and Swiss Personal Data that we maintain about them. Such persons can also contact us by sending an e-mail to the SirsiDynix Legal/Privacy Office, or by using the information at the end of this privacy statement. Also, to the extent that any of these individuals receive marketing communications from SirsiDynix, and wish to unsubscribe or otherwise stop receiving such communications, they can contact us at our website:

SirsiDynix Employees
SirsiDynix employees located in the European Union should consult with their local human resources manager to obtain information about SirsiDynix's practices with respect their EU and Swiss Personal Data. Online job applicants to SirsiDynix should also consult any additional terms that apply when they submit their applications and/or resumes.

Other Necessary Disclosures
SirsiDynix may disclose EU and Swiss Personal Data to business partners and subcontractors as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate business need. SirsiDynix may also disclose EU and Swiss Personal Data as necessary in connection with the servicing the software and hardware of the business. In these situations, SirsiDynix will require the recipient of the data to protect the data in accordance with the relevant principles in the Safe Harbors, or otherwise take steps to ensure that the EU and Swiss Personal Data is appropriately protected. SirsiDynix may also disclose EU and Swiss Personal Data where required or permitted by law, or where SirsiDynix believes that such disclosures are appropriate in connection with a law enforcement request.

Data Security and Integrity SirsiDynix has global hosting centers that store and process EU and Swiss Personal Data in locations in the United States, including Utah. SirsiDynix takes reasonable precautions to protect EU and Swiss Personal Data in these centers and in other locations in the United States from loss, misuse and unauthorized access, disclosure, alteration, and destruction. SirsiDynix also makes reasonable efforts to keep EU and Swiss Personal Data accurate, current, and complete, and reliable for its intended use.

Dispute Resolution
SirsiDynix participates in the EU Safe Harbor Privacy Framework as set forth by the United States Department of Commerce. As part of our participation in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at at415-520-3420, or mail at Watchdog Complaints, TRUSTe, 55 2nd Street, 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English. For human resources data we have agreed to cooperate with Data Protection Authorities.

If you have any questions about this Safe Harbor Privacy Statement, or if you would like to request access to EU and Swiss Personal Data that we may maintain about you, please contact us as follows:

Attention: Legal Department / Privacy Office
3300 North Ashton Blvd Suite 500
Lehi, UT 84043
United States

Toll-free: 800.288.8020
Phone: 1.801.223.5200
Fax: 1.801.223.5202

Any questions regarding this Safe Harbor Privacy Statement should first be directed to the SirsiDynix contact above. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you may then contact the local data protection authorities in your EU member state or Switzerland for further information.

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