As Executive Vice President of SirsiDynix, Mike drives the overall vision, strategy, and direction of the company. With a focus on long-term growth, operational efficiency, and innovation, he leads the organization in adapting the company’s strategy to meet the demands of a dynamic market. Mike’s leadership and strategic foresight are central to ensuring the continued success and market leadership of SirsiDynix.

Eric Keith is the Senior Vice President, Sales and Marketing, at SirsiDynix. He oversees global corporate communications, media relations and strategic partnerships. Eric has previously served as Chief Sales Officer, VP of Operations, VP of Business Development and other positions at SirsiDynix.

Jeff Goodwin is the Senior Vice President, Research and Development, at SirsiDynix. Jeff leads the company’s worldwide product development efforts, delivering and pioneering products using agile, client-focused development practices. He guides corporate technical strategy, providing clients with seamless cloud based integrated library systems and content solutions.

For over 30 years, Jeff has served the library software industry. Jeff started his career at EOS International in 1991 as a software engineer, and then rose steadily through the organization to become Vice President of Product Development in 2009. By means of the EOS acquisition in 2013, Jeff came to SirsiDynix as a Director of Software Development. Jeff has contributed substantially to the growth of SirsiDynix through the development of the BLUEcloud, CloudSource and EOS.Web product lines.

Jeff received his bachelor’s degree in computer science from Drew University in Madison, New Jersey and resides in Northern Nevada.

Scott Wheelhouse is the Senior Vice President of Operations at SirsiDynix with responsibility for Customer Support, SaaS/Cloud, Customer Success, IT & Security. During 23 years at SirsiDynix since 1987 Scott has worked in Product Management, Operations Management, Product Development, and Data Services.

As Senior Vice President, Professional Services, Tim brings over 22 years of technology experience in professional services, operations, and IT. He manages the worldwide services organization including the management and delivery of all customer implementations for SirsiDynix products. During the course of his career, he has held several roles with increasing responsibilities in sales, operations, SaaS, and IT.

Melissa is the Vice President of Product Strategy. She brings more than seventeen years of experience with SirsiDynix to the role, most recently serving as Director of Pre-Sales Solutions.

Having also spent time in SirsiDynix customer support, pre-sales support, and product management, Melissa has a unique knack for hearing the concerns, challenges, and successes of libraries of all types across the world—and working to translate their input into roadmap priorities.

Melissa received her MSLS from the indomitable University of Kentucky, where she also loitered and worked at the beautiful William T. Young Library.

Rick has more than three decades of experience with SirsiDynix including support, product management, business development, marketing, and sales. Formerly leading the Asia Pacific region, he now drives SirsiDynix’s vision and strategy for Academic libraries. He also leads the Pre-Sales Solutions group, which leverages the BLUEcloud platform’s robust extensibility (through REST web services and JavaScript, primarily) to develop creative and innovative solutions for libraries. Rick also leads our new Content Solutions team, which leverages the vast body of global open access content for the CloudSource platform. The CloudSource OA solution was released in 2021, and mid-year 2024, CloudSource+ was launched to expand the index to include licensed content and related holdings management tools.

As Director of Customer Success, Nicole focuses on streamlining operations to drive efficiency and clarity. She is dedicated to creating value-driven partnerships, empowering clients to reach their goals, and fostering a culture of operational excellence. Nicole ensures open communication with both her team and clients to optimize processes and enhance customer experiences.

John Martin is SirsiDynix’s Senior Vice President, Finance. John is responsible for the accounting, financial analysis and budgeting functions. John has been with Sirsi since 2008, originally in the role of Controller before being promoted to his current position.

Barbara Pacut is SirsiDynix’s Vice President, EMEA Operations & Sales. Prior to this role, from 2007 to 2010, she held the position of Vice President of Operations, International overseeing Client Care, Professional Services, and Cloud Services for all regions outside of North America.